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DNMControls &
Automation

Maintenance

Your SCADA backup probably does not restore

The most common serious finding on a first maintenance visit is not a missing feature. It is that nobody has ever tested the backup.

6 min read

Ask a plant whether its control systems are backed up and the answer is almost always yes. Ask when a restore was last performed and the answer is almost always silence.

This is not negligence. Backups get taken by whoever commissioned the system, in a way that made sense at the time, and then the conditions quietly change around them.

The five ways a control system backup fails

  • It is on one engineer's laptop, and that laptop has since been reimaged, lost or left with the engineer.
  • It exists but has drifted — the standby's project is eleven months behind the primary, so restoring it restores a plant that no longer matches site.
  • It restores, but only onto software you no longer have a licence for.
  • It covers the SCADA and not the controllers, or the controllers and not the drives. Drive parameters are the most commonly forgotten and among the most painful to reconstruct.
  • It has never been tested, so nobody discovers any of the above until the day it matters.

The only test that counts

Restore onto a machine that is not the production machine, and prove the restored project matches site. Anything short of that is a copy of a file, not a backup. If it takes a day, that day is cheaper than the alternative by several orders of magnitude.

What a complete backup set covers

Controllers
Program and configuration for every PLC, including remote and distributed I/O configuration
Operator panels
HMI projects for every panel, at the version actually running
SCADA
Project, tag database, alarm configuration, graphics, scripts, and the redundancy configuration
Drives
Parameter sets for every VFD and servo drive — the most commonly missed item on the list
Network
Switch configuration, IP schedule and network topology drawing
Licences
Licence keys and the software versions needed to open every file above
Documentation
As-built drawings, I/O list, functional description, interlock matrix

Getting this right is unglamorous and cheap. It is also the single highest-return day of maintenance work available on most plants, and it is the first thing worth checking on any system you have inherited.

Next step

Tell us what the plant is doing

Send the problem, not a specification. An engineer will come back to you — usually the one who would do the work.

An engineer responds within one business day.

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